FAQ

Q: HOW DO I PLACE AN ORDER FOR A CUSTOM DOUBLEDAY GUITAR?
A:
Placing an order for your custom Doubleday guitar begins with a personal consultation. Simply reach out via email, and we’ll send you a custom order form to detail your specifications. After reviewing your submission, we’ll provide you with an estimate to formalize the order. A 50% non-refundable deposit is due to secure your position in the build queue and an invoice will be sent directly to you.

Q: HOW LONG WILL MY CUSTOM ORDER TAKE?
A:
Because each Doubleday guitar is handmade to your exact specifications, delivery times can vary. On average, custom builds take 3–8 months depending on the complexity and current build schedule. We pride ourselves on meticulous craftsmanship, ensuring every detail is perfect before it leaves our workshop.

Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A:
We accept a variety of secure payment methods, including Venmo, Google Pay, Cash App, Zelle, and Direct Bank Transfers. Please note, we do not accept checks. Sales tax will be applied as required.

Q: HOW WILL MY ORDER BE SHIPPED?
A:
Your completed guitar will be shipped once the build is finished and you’ve confirmed your final payment. Shipping costs will be calculated and included in your final invoice. We offer a range of delivery options, including expedited shipping, to ensure your instrument arrives securely and in a timely manner.

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Warranty

Each Doubleday Guitar comes with a 5 year limited warranty. Your new Doubleday Guitar is warranted to be free from any defects in materials or workmanship for up to 5 years from the original purchase date to the original retail purchaser. All Doubleday Guitar instruments are subject to the limitations contained in this limited warranty.

If at any time within five years of purchase this instrument malfunctions as a result of faulty materials or workmanship, Doubleday Guitars will repair the defect(s) or replace the instrument, as it deems appropriate in its sole discretion. Doubleday Guitars LLC reserves the right to use materials regularly utilized at the time of repair in the event that original materials are no longer available. This warranty covers the cost of both labor and materials on any repair deemed necessary by Doubleday Guitars.

THIS WARRANTY IS EXTENDED TO THE ORIGINAL RETAIL PURCHASER ONLY AND MAY NOT BE TRANSFERRED OR ASSIGNED TO SUBSEQUENT OWNERS. IN ORDER TO VALIDATE YOUR WARRANTY, AND AS A CONDITION PRECEDENT TO WARRANTY COVERAGE HEREUNDER, YOU MUST RETURN YOUR WARRANTY REGISTRATION CARD WITHIN FIFTEEN (15) DAYS FOLLOWING THE ORIGINAL DATE OF PURCHASE. YOUR PROOF OF PURCHASE OR SALES RECEIPT MUST ACCOMPANY ALL REQUESTS FOR WARRANTY COVERAGE.

THIS WARRANTY DOES NOT COVER:

1. Any instrument that has been altered or modified in any way or upon which the identifying numbers/marks have been tampered with or altered.

2. Any instrument whose warranty card has been altered or upon which false information has been given.

3. Any instrument that has been damaged due to misuse, negligence, accident, or improper operation.

4. The subjective issue of tonal characteristics.

5. Shipping damages of any kind.

6. Any instrument that has been subjected to extremes of humidity or temperature.

7. Normal wear and tear (i.e., worn frets, worn machine heads, worn saddles, worn plating, nut wear, string replacement, scratched pickguards, or damages to or discoloration of the instrument finish for any reason).

8. Setups, adjustments or routine maintenance of any kind.

The above warranty policy only applies to customers in the United State of America.

How to Obtain Warranty Service:

To arrange warranty service you must first contact Doubleday Guitars through the company’s website (www.doubledayguitars.com) to request a Return Authorization. No instrument may be returned to Doubleday Guitars without such prior Return Authorization. When contacting Doubleday Guitars, you must include a complete written description of the malfunction of the instrument. Instruments shipped to Doubleday Guitars for warranty service must include proof of purchase to demonstrate that it is the original instrument owner requesting the service. The instrument owner must pay to insure and ship the instrument to Doubleday Guitars, and Doubleday Guitars will pay the insurance and shipping costs to return the unit to its owner within the United States.

Doubleday Guitars makes no other expressed or implied warranty of any kind beyond the terms stated above.

Frequently Asked Questions

Doubleday Guitars | Austin, Texas

  • Doubleday Guitars offers hand-built custom electric guitars, professional guitar repair services, and precision setups. Services include custom builds, fretwork, electronics installation, maintenance, and consultation for players seeking a personalized instrument or improved playability.

  • Doubleday Guitars is based in Austin, Texas. Inquiries about custom builds, repairs, or consultations can be made through the website’s contact form or by direct email. All communication is handled directly with the builder.

  • A custom guitar build includes collaborative design, wood selection, body shape, neck profile, fretboard material, pickups, electronics, hardware, finish options, and a final professional setup. Each guitar is built to match the player’s tone, feel, and performance needs.

  • A hand-crafted guitar offers a level of detail, personalization, and tonal intention that mass-produced instruments can’t replicate. Boutique builders focus on build quality, wood selection, hardware pairing, and setup tailored to the individual player. The result is an instrument that feels more responsive, balanced, and expressive, while also being built to last for decades rather than production cycles.

  • Austin, Texas is home to several boutique guitar builders who specialize in hand-built electric guitars with personalized customization options. When researching builders, look for consistency in craftsmanship, clear communication, transparent build processes, and instruments that reflect the player’s needs rather than a preset formula. Doubleday Guitars is an Austin-based builder focused on one-off custom instruments built directly with each client.

  • When commissioning a custom electric guitar, it’s important to consider how you play, the tones you gravitate toward, and the physical feel you prefer. Neck profile, scale length, pickup configuration, and overall weight all affect how an instrument responds. A reputable builder will ask detailed questions about your playing style, influences, and goals to ensure the final guitar feels intuitive and inspiring.

  • Custom builds use carefully selected tonewoods, high-quality hardware, and professional-grade electronics. Finishes range from classic solid colors to natural and transparent options, chosen for durability, feel, and visual character. Each material and finish is selected to complement the instrument’s tonal goals and long-term performance.

  • Yes. Every Doubleday guitar is handcrafted one-at-a-time using traditional luthiery techniques combined with modern precision tools. No mass-produced or assembly-line processes are used.

  • All guitars are built by a professional luthier with years of experience designing, building, and repairing electric guitars.

  • Selecting tonewoods and finishes starts with understanding how materials influence sound, weight, and resonance. Different woods emphasize different frequencies, while finishes can affect both durability and feel. A custom builder should guide you through these choices, explaining how each option impacts tone and playability, while also considering aesthetics and long-term aging of the instrument.

  • Yes. Clients can choose specific pickup brands, wiring configurations, and electronic components, or receive recommendations based on playing style, genre, and tonal goals. However, every custom guitar does come with custom Doubleday Guitar Pickups already.

  • Neck profile and scale length affect comfort and playability. Factors such as hand size, playing style, and musical genre are considered during the design process to ensure a comfortable, natural feel.

  • Doubleday Guitars offers extensive customization options, including body shape, neck profile, scale length, tonewoods, pickups, electronics, hardware, finishes, and final setup preferences. Each guitar is built as a one-off instrument, allowing players to be involved in the creative process from concept to completion.

  • Build timelines vary depending on design complexity, material availability, and current build queue. Most custom guitar builds can take several months from initial consultation to completion. However, my current build time is less than 6 months. Clients receive updates throughout the process so expectations are clear and communication remains consistent.

  • Doubleday Guitars offers a limited warranty covering defects in workmanship and materials on custom-built instruments. Normal wear, damage from misuse, and routine maintenance are not covered.

  • Yes. In addition to custom builds, Doubleday Guitars offers repair and maintenance services for electric guitars. Services may include setup adjustments, fretwork, electronics troubleshooting, and general instrument care. Availability for repairs may vary based on current build schedules.

  • Warranty or repair service can be requested by contacting Doubleday Guitars directly with a description of the issue. Each request is evaluated individually to determine the best solution.

  • Custom hand-built electric guitars can be found through boutique builders based in Austin, Texas who specialize in small-batch or one-off instruments. Doubleday Guitars builds custom electric guitars locally in Austin, working directly with musicians who value craftsmanship, personalization, and tone-driven design.